Customer Support Central

We are committed to supporting you who have purchased our products. This page is the focus for timely updated information, current downloads, and answers to frequently asked questions. Please let us assist you in successfully applying our chips to your problems.

Contacting Customer Support

Please e-mail routine questions, comments, or problems pertinent to our hardware, software or documentation to the GreenArrays Hotline for prompt attention by our Customer Support staff.

We are very interested in ensuring that you have a positive experience with your evaluation board. If you are having any difficulty in getting started with yours, we will be happy to give assistance in real time over Skype® audio and/or video; simply send email to our Hotline and we will exchange contact information with you and work out a schedule with you at a convenient hour in your time zone.

Timely Technical Advisories

A new Blog, GreenArraysTech, has been created as of 14 Oct 2011. Henceforward, every substantive change to this page will be announced by a posting on that Blog along with any other items that may be of interest to people who are currently working with our chips. To receive your own Timely Technical Advisories from GreenArrays, simply visit that Blog and subscribe to its RSS feed.

What's New

Active Advisories

23 Sep: polyFORTH now fully supported in arrayForth 2a
23 Sep: Warning about Windows "file virtualization"

More...

Recent Postings

30 Oct 2013: Posted arrayForth & polyFORTH Release 02b and updated DB004, arrayForth User's Manual
3 Jul 2013: Published AN012 about Controlling the TI® SensorTag with the GA144
10 Jun 2013: Published AN011 about Ganglia Mark 1, a Dynamic Message Routing Surface.
4 Jun 2013: Published AN010 about Snorkel Mark 1, a Programmable DMA Channel.

More...

Active Errata

24 Sep 2012: DB006 bad block numbers.
25 Jan: Omission of Ldata port.

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Frequently Asked Questions

"num" shows up on the right but no number shows on the left...
How can I empty the "trash" buffer?
When using Linux can my serial ports be the same every time I plug in my eval board?
How do I change variable values from the interpreter?
Should I run arrayForth as root in Linux?
Why did it stop working?

More...


Latest Downloads

These are links to the most current versions of documents for users of our chips and evaluation kits. In some cases, when time is of the essence, we will post drafts and pre-releases here before they are linked into our regular documentation and software pages.

G144A12 Chip

DB001 - F18A Data Book ("CPU Manual") Last updated 4/12/2011.
DB002 - G144A12 Chip Data Book Last updated 7/05/2011.

Boot Protocols for GreenArrays chips.
Quick Reference Poster
Data Flow Planning Chart

EVB001 Evaluation Board

AN004 - Getting Started with the Evaluation Board Last updated 10/08/2011.
DB003 - Evaluation Board Reference Last updated 9/26/2011.

Software Releases

GreenArrays software releases, consisting of arrayForth®, eForth, and polyFORTH®, are now packaged as a conventional, executable Windows Installer which may be run on any of the supported platforms. Here are the software and documentation packages for recent releases, with the most recent release first.

Release 02b polyFORTH 02a (Fully Supported), eForth 22a, colorForth 4.2c As of 10/30/2013.

DB004 - arrayForth User's Manual consistent with Release 02b and other improvements Last updated 10/30/2013.
DB004 Mark-up shows changes since previous version (9/23/2012).
DB005 - polyFORTH Reference Manual The Original FORTH, Inc. Document Last updated 8/25/2012.
DB006 - polyFORTH Supplement for G144A12 documents this implementation Last updated 9/23/2012.
Getting started with eForth, the file eF\docs\readme.start.txt in the distribution.

Old Release 02a polyFORTH 02a (Fully Supported), eForth 22a, colorForth 4.2c As of 9/23/2012.

Third Party Software and Support

eForth Support is available from Bill Muench, who collaborated with John Rible to implement the version we distribute.



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