Customer Support Central

We are committed to supporting you who have purchased our products. This page is the focus for timely updated information, current downloads, and answers to frequently asked questions. Please let us assist you in successfully applying our chips to your problems.

Contacting Customer Support

Please e-mail routine questions, comments, or problems pertinent to our hardware, software or documentation to the GreenArrays Hotline for prompt attention by our Customer Support staff.

We are very interested in ensuring that you have a positive experience with your evaluation board. If you are having any difficulty in getting started with yours, we will be happy to give assistance in real time over Skype® audio and/or video; simply send email to our Hotline and we will exchange contact information with you and work out a schedule with you at a convenient hour in your time zone.

Timely Technical Advisories

A new Blog, GreenArraysTech, has been created as of 14 Oct 2011. Henceforward, every substantive change to this page will be announced by a posting on that Blog along with any other items that may be of interest to people who are currently working with our chips. To receive your own Timely Technical Advisories from GreenArrays, simply visit that Blog and subscribe to its RSS feed.

What's New

Active Advisories

23 Dec: New arrayForth software and documentation release 01g. Upgrading is strongly recommended.

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Recent Postings

23 Dec: arrayForth Release 01g
23 Dec: DB004 arrayForth User's Manual: update

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Active Errata

4 Oct: None in effect.

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Frequently Asked Questions

"num" shows up on the right but no number shows on the left...
How can I empty the "trash" buffer?
When using Linux can my serial ports be the same every time I plug in my eval board?
How do I change variable values from the interpreter?

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Latest Downloads

These are links to the most current versions of documents for users of our chips and evaluation kits. In some cases, when time is of the essence, we will post drafts and pre-releases here before they are linked into our regular documentation and software pages.

G144A12 Chip

DB001 - F18A Data Book ("CPU Manual") Last updated 4/12/2011.
DB002 - G144A12 Chip Data Book Last updated 7/05/2011.

Boot Protocols for GreenArrays chips.
Quick Reference Poster
Data Flow Planning Chart

EVB001 Evaluation Board

AN004 - Getting Started with the Evaluation Board Last updated 10/08/2011.
DB003 - Evaluation Board Reference Last updated 9/26/2011.

Software Releases

GreenArrays software releases, consisting of arrayForth®, eForth, and polyFORTH®, are now packaged as a conventional, executable Windows Installer which may be run on any of the supported platforms. Here are the software and documentation packages for recent releases, with the most recent release first.

Release 01g colorForth 4.2c, polyFORTH 01w (Dress Rehearsal), eForth 22a As of 12/23/2011.
DB004 - arrayForth User's Manual consistent with Release 01g and many other improvements Last updated 12/23/2011.
DB004 Mark-up shows changes since previous version (12/23/2011).
Getting started with eForth, the file eF\docs\readme.start.txt in the distribution.

Old Release 01e colorForth 4.2b, polyFORTH 01w (Dress Rehearsal), eForth 22a As of 11/03/2011.

Third Party Software and Support

eForth Support is available from Bill Muench, who collaborated with John Rible to implement the version we distribute.

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